Terms & Conditions

Your appointments and well-being are very important to me. I completely understand that sometimes, unexpected delays can occur, making schedule adjustments. If you need to cancel your appointment, I respectfully request at least 48 hours notice.

Our Policy:

  • Any cancellation or reschedule made less than 48 hours will result in a cancellation fee. The amount of the fee will be equal to 50% of the reserved services or £50, whichever is more.

  • If you are more than 20 mins late for your service, I may not be able to accommodate you. In this case, the same cancellation fee will apply. I will do my very best to reschedule your service for another time that is convenient to you.